Inbox

Actions in the safety window, the decisions that need you, and the shared record.

Sample workspace · 2 properties · 6 units · $9,450 monthly rent · fictional

2 urgent · 5 total — only items that need your decision

Actions in the safety window

Choose Intercept or Review first to move an item into the decision queue. At 0:00 the sample workflow becomes eligible to submit; an external result is still a separate state.

15-MIN INTERCEPT WINDOW

Dispatch proposal: ABC Plumbing → Oakwood 207

Aisha reported a slow drain · $180, within your $200 dispatch cap

Work order safety window

13:24

Send late-fee notice to Jordan Park (June rent, 4 days late)

Friendly template, within reminder policy · pauses if the waiver is approved

Reminder safety window

7:12

Policy-approve pending $480 AllSeasons HVAC invoice — Oakwood 101

Matches the quote · within your $500 approve cap

Invoice review window

4:38

Needs you

Only items that need your decision — the agent prepared the context.

Oakwood Residences · Unit 402 · Maya Rodriguez

Approve — ABC Plumbing is your preferred vendor (23 prior jobs on record); $340 is in range for a kitchen sink ($280–$420 over the last 12 months).

$340

MAINTENANCE

10:25 AM · Property Manager approval

Oakwood Residences · Grounds · GreenScape Lawn Care

Approve — matches the Q2 quarterly contract ($1,240 ± seasonal), 3 prior invoices in the same range, photos match the work order.

$1,240

VENDOR

7:30 AM · Property Manager approval

Elm Ave Triplex · Unit B · Jordan Park

Approve — 18-month tenant, zero prior late payments, paid June 5 (4 days late); tenant cites a child’s medical emergency.

$50

PAYMENTS

8:51 AM · Property Manager approval

Oakwood Residences · Unit 402 · Maya Rodriguez

Review — 22-month tenancy, 100% on time, 0 violations. Send the owner’s terms, or adjust them before anything goes out.

$1,720/mo

LEASING

Mon 9:15 AM · Property Manager approval

Oakwood Residences · Unit 207 · Sam Chen (applicant)

Review — credit file meets your criteria (provider fact), income $5,100/mo (3.1× rent), 2 of 2 references verified, move-in Sep 15 after the Unit 207 turnover.

—

LEASING

8:14 AM · Property Manager approval

What the AI agent did silently

Last 7 days · without asking

Tenant messages auto-replied

general / rent / maintenance

Maintenance requests triaged

urgency + cost assigned

Rent payments processed

$9,450 collected · 5 of 6 on time

Vendor quotes evaluated

preferred-vendor matches

Late-fee courtesies applied

first-offense · under $25

Shared communication record

4 CHANNELS · 1 THREAD

Kitchen drain · Oakwood 402 · linked to WO-77821 and the pending dispatch review.

PORTAL

Maya Rodriguez

· 9:42 AM

The kitchen sink has standing water and won’t drain after a few tries with drain cleaner. Three photos attached.

Read by agent

SMS

AI on behalf of Marcus

· 9:44 AM

Thanks, Maya — we’ve opened a maintenance request for the kitchen sink and are getting a plumber’s quote. We’ll confirm a time window here.

Delivered · consent on file

ABC Plumbing

· 10:18 AM

Clogged kitchen drain at Oakwood 402: snake and trap clean-out, $340. We can be there tomorrow 9–11 AM. Quote and COI attached to the work order.

Delivered to inbox

SMS

Maya Rodriguez

· 10:22 AM

Tomorrow 9–11 works for me. Thank you!

Delivered · consent on file

PHONE

Human note · Marcus

· 10:25 AM

Landlord asked to review the $340 quote before dispatch — it is over the $200 dispatch cap.

Call summary logged

Escalation owner · Marcus Webb

The quote exceeds the $200 dispatch cap. Agent context is complete; only the landlord can release the next operational step.