Feature proof
A feature is not proven because a screen exists.
Use this protocol during evaluation and onboarding to follow one bounded workflow from source evidence through policy, authority, provider acknowledgement, failure handling, and export. It prevents a prepared or queued action from being presented as completed.
Status ladder
Five states that must not collapse into “done”
1. Visible in product
A route, control, demo state, or catalogue entry exists. This does not prove that the workflow is configured or released.
2. Prepared for review
The workflow has a named scope, accountable owner, and source evidence. Preparation is not authorization or execution.
3. Internally authorized
The effective policy, authority evidence, limits, and human boundary are present. An external action may still be pending or unavailable.
4. Provider acknowledged
The configured provider returned a linked acknowledgement for the external step. This is not proof of every downstream outcome.
5. Pilot evidence complete
The bounded protocol also passed an exception test and export check. Production release remains a separate accountable decision.
Acceptance packet
Run the same five checks for every workflow
What this protocol deliberately does not prove
It does not prove legal compliance, security certification, provider settlement, message receipt by a person, completed repair quality, accounting correctness, or a production service commitment. Those conclusions require their own source evidence and accountable review.