Property management glossary

Understand what replacing a mortgage changes, including rate, term, closing costs, payment, and total interest.

Separate a documented rent reduction from a concession, credit, write-off, or disputed balance.

Learn how sales comps and rental comps support different decisions and how to reject stale or misleading evidence.

Review the lease formula, payment timing, grace period, and current state and local limits as separate checks.

Distinguish a periodic tenancy from a separately stated monthly premium, notice, or rent change.

Understand the residential repair doctrine, the records a landlord needs, and why remedies vary by jurisdiction.

Build a dated, evidence-based range from genuinely comparable rentals instead of one listing or a generic benchmark.

See the unit, lease, rent, balance, and reporting fields that belong in a useful rent-roll snapshot.

Learn how net operating income divided by annual debt service shows whether property income covers the loan.

Separate principal, interest, property taxes, and insurance so the full housing payment stays visible.

Compare property NOI with the loan balance without mixing in the interest rate or amortization term.

Understand where failed integration events go after bounded retries and what evidence is needed before replay.

ARV means after-repair value: the estimated market value a property may have after planned renovations are complete.

The schedule by which a loan is paid off over time, with each payment split between interest and principal.

The increase in a property's market value over time — one of the main ways real estate builds wealth alongside rental income.

The share of a property's potential income you must collect just to cover its operating expenses and debt payments, with nothing left over.

A real-estate investment sequence: buy, rehabilitate, rent, refinance, and repeat, using a later refinance to recover some invested capital.

Cash set aside for predictable, infrequent replacements and major building work rather than routine monthly repairs.

Capitalization rate is annual net operating income divided by a stated property price or value, expressed as a percentage.

The cash left over each period after all income is collected and all expenses — including the mortgage — are paid.

The annual pre-tax cash flow a property produces divided by the actual cash you invested in it.

The total loan payments — principal and interest — a property's owner must make over a period, usually stated annually.

Debt yield is annual net operating income divided by the loan amount or outstanding loan balance, expressed as a percentage.

Debt-service coverage ratio divides net operating income by the annual debt service required during the same period.

The share of supportable scheduled rental revenue actually realized for a defined period, with the numerator, denominator, and deductions stated.

Effective gross income is the property income expected after vacancy and collection loss, plus eligible other property income, before operating expenses.

The portion of a property you actually own — its market value minus what you still owe on it.

The total dollars a property returns to you divided by the total dollars you invested, shown as a multiple like 2.0x over the whole hold.

An increase in a property's value that you create through improvements or higher net operating income, rather than waiting on the market.

The maximum rental income a property could produce with every unit occupied at market rent for the full period.

A sale-price-to-gross-rent screening multiple whose monthly or annual rent convention must be stated.

Living in one unit of a property you own while renting out the others (or spare rooms), so tenant rent offsets your housing cost.

The single annualized return that accounts for the size and timing of every cash flow a property produces over your whole holding period.

The difference between a unit’s stated market rent and the contract rent in place for the same period, under a defined reporting method.

The loan amount as a percentage of a property's value — a core measure of leverage and lender risk.

Net operating income is effective property income minus normalized property operating expenses, before debt service and owner-level income taxes.

A property's operating expenses as a percentage of the income it brings in, a quick read on how efficiently it runs.

A property's price divided by its annual rent, a quick gauge of whether a market favors buying or renting.

A forward-looking financial projection of a property's income, expenses, and returns — an estimate, not a record of actual results.

A property's annual rent as a percentage of its price or value — gross yield uses rent alone, net yield subtracts operating costs.

The market rent a property is expected to produce after its current below-market lease resets, is reviewed, or expires.

A rough rule of thumb that a rental's monthly rent should be at least 1% of its total purchase price.

The rent a property fails to collect because units sit empty, expressed in dollars or as a percentage of gross potential rent.

The share of rental units — or potential rent — that sits empty and uncollected over a period.

A mortgage whose interest rate is fixed for an initial period and then adjusts periodically based on a market index plus a margin.

A licensed appraiser's independent estimate of a property's market value, usually ordered by the lender before a loan closes.

A balloon payment is a large one-time amount due near the end of a loan because the earlier scheduled payments did not fully pay down the principal.

The net amount a borrower must provide at mortgage closing after the disclosed loan amount, closing costs, deposits, credits, payoffs, and other transaction adjustments are combined.

A cash-out refinance replaces a mortgage with a new loan whose proceeds pay transaction obligations and release additional property equity to the borrower or other permitted uses.

A Closing Disclosure is the standardized form that states final mortgage terms, projected payments, closing costs, and cash to close for a covered transaction.

Combined loan-to-value compares the mortgage debt secured by a property—including the first lien and specified subordinate balances—with the applicable property-value denominator.

Recently sold or rented properties similar to yours, used to estimate what a property is worth or what rent it can command.

A contract-defined period for investigating a property and exercising rights provided by the signed purchase agreement.

A real-estate loan provision that may let the lender require secured debt to be paid when the property or an interest is transferred without consent.

A buyer’s deposit delivered under a purchase agreement to show commitment and handled according to the contract and applicable rules.

A mortgage servicer’s accounting of projected escrow deposits and disbursements used to set payments and identify a shortage, surplus, or deficiency.

A privately funded, property-secured loan commonly used for time-sensitive or transitional real-estate projects, with terms driven heavily by collateral and the exit plan.

A revolving credit line secured by the equity in a property you already own, that you can draw on, repay, and reuse.

A HELOC draw period is the contractual phase when the borrower may take advances from an open home-equity line, up to available credit and subject to the agreement.

The phase after a HELOC draw period when new borrowing stops and the outstanding balance must be repaid under the agreement.

A home equity loan is closed-end credit secured by home equity that generally advances a lump sum and is repaid under a scheduled term.

A loan structure that permits scheduled payments of interest without required principal reduction for a stated initial period.

An amount a mortgage lender applies toward closing costs, often in exchange for a higher interest rate than the same lender would offer without the credit.

A Loan Estimate is the standardized form that summarizes estimated loan terms, projected payments, closing costs, cash to close, and selected loan features after a mortgage application.

A lender charge associated with making a mortgage loan, disclosed separately from discount points and other settlement costs on covered loan forms.

A mortgage assumption is a transaction in which a buyer or transferee takes over an existing mortgage obligation, subject to the loan documents and the lender or servicer’s conditions.

A mortgage payoff statement is a dated statement from the creditor or servicer showing the amount required to satisfy the mortgage loan in full through a stated payoff date.

A lender agreement that holds a stated mortgage interest rate for a specified period, subject to the agreement’s conditions and unchanged application facts.

Replacing an existing mortgage with a new loan, usually to lower the rate, change the term, or pull out built-up equity as cash.

A change in the company responsible for collecting mortgage payments and administering servicing functions, without necessarily changing the loan owner or terms.

PITI means the monthly principal, interest, property taxes, and homeowners insurance associated with a mortgage housing-payment estimate.

A prepayment penalty is a fee that may be charged under some loan terms when the borrower pays all or part of the loan earlier than the contract permits without the fee.

Insurance a lender requires when your down payment is small, protecting the lender, not you, if you default.

A rate-and-term refinance replaces an existing mortgage mainly to change the interest rate, loan term, or both rather than to extract material equity as cash.

The point when cumulative refinance savings recover the upfront and financed costs attributable to replacing the loan.

Seller concessions are negotiated amounts or items the seller agrees to pay or credit toward specified buyer transaction costs, subject to the contract and financing program.

A one-time-premium policy that protects against defects in a property's ownership history, like unknown liens or ownership claims.

An electronic bank-to-bank payment sent through the Automated Clearing House network, commonly used for rent debits and payouts.

An arrangement where a tenant's rent is automatically charged and transferred on a set schedule, without a manual payment each month.

A card-payment reversal initiated through the cardholder’s bank and card-network dispute process.

The recurring rent stated in an executed lease for a unit and period, before separately analyzing concessions, unpaid balances, or market comparisons.

A top-line rent amount before operating expenses, which must be labeled as potential, scheduled, billed, or collected to be meaningful.

A charge added to rent that isn't paid by its due date (or by the end of any grace period).

The rent a unit would command today if offered to a new tenant in the current local market.

Rent a landlord receives before the rental period it is intended to cover, such as the last month collected at move-in.

Splitting a full month's rent to charge only for the days a tenant actually occupies the unit.

A reduction or suspension of rent for a period, either negotiated as a concession or arising because part of the premises was unusable.

A temporary discount or perk a landlord offers to attract or keep a tenant, such as a free month or reduced rent.

The share of rent due for a defined group and period that remains unpaid at a stated cutoff date.

A running, dated record of every charge and payment on a single tenancy, showing the current balance owed.

A report that groups unpaid tenant charges by how long each balance has been outstanding, while preserving the unit, charge, payment, and cutoff-date detail behind it.

A summary of every unit's rent, tenant, lease dates, and payment status across a property or portfolio.

An applicant's rent as a percentage of their gross income — a screening affordability benchmark.

A person or entity that agrees in writing to answer for specified lease obligations if the tenant does not perform them.

A lease structure under which each co-tenant is individually responsible for the entire rent and all obligations, not just their share.

A separate document attached to a lease that adds, clarifies, or modifies specific terms.

The written contract between a landlord and tenant that sets the terms of a tenancy in exchange for rent.

An agreement or legally recognized continuation that extends a tenancy beyond its current term, sometimes with changed terms.

The percentage of eligible expiring leases in a defined cohort that result in signed renewals under a stated counting rule.

The operating process that moves an available rental from readiness and marketing through an executed lease, collected move-in funds, and documented possession.

A periodic rental arrangement that renews monthly until it is lawfully changed or ended under the lease and applicable law.

A lease covenant protecting a tenant lawful possession and use from substantial interference, subject to the governing lease and jurisdiction.

A lease provision describing when rent is reduced or suspended because specified events limit or prevent use of the premises.

Money held to secure defined rental obligations, subject to jurisdiction-specific custody, deduction, accounting, and return rules.

The operational transition between an outgoing tenancy and the next occupancy, including possession, reconciliation, make-ready, and leasing.

A dated summary of insurance information issued for a policy; it is evidence to review, not the policy or a guarantee of future coverage.

The documented turnover work required to move a vacant rental from its move-out condition to verified readiness for the next tenancy.

Scheduled inspection and service intended to reduce failures, preserve safety, and extend the useful life of building systems.

A controlled record that defines maintenance work, responsibility, priority, authorization, status, evidence, cost, and closeout.

A documented comparison of a rental bank statement with the property books that explains every difference and proves the adjusted balances agree.

Spending on a major improvement that adds value or extends a property's life, recovered over time rather than deducted at once.

An accounting method that generally records income when received and expenses when paid, rather than when they are earned or incurred.

The organized list of account codes and names used to classify a property business’s assets, liabilities, equity, income, and expenses.

Tax rules that can characterize part of the gain on disposed depreciable property by reference to prior depreciation allowed or allowable.

The combined controls that prevent one approved rent, fee, refund, or vendor-payment instruction from producing more than one financial effect.

Money or documents held by a neutral third party until specific conditions of a deal are met.

The complete classified record of a rental business's financial transactions, organized by account and supported by dated source entries.

A ledger adjustment is a traceable correction or reclassification that changes a rental ledger without erasing the original transaction history.

A recurring cost of owning and operating a rental property, generally analyzed separately from debt service, capital work, and owner income taxes.

Liquid funds held to cover short-term rental operating needs, timing gaps, and unexpected costs.

A period report that explains a rental property's financial activity, balances, reserves, transfers, and material exceptions to its owner.

A loss from an activity treated as passive under federal tax rules that may be limited in the current year and carried forward.

Payment allocation is the evidenced assignment of one receipt across the valid charges, credits, leases, or accounts it is intended and permitted to satisfy.

The date property is ready and available for its assigned income-producing use, which can differ from its purchase date or first rent payment.

A report of income and expenses for a defined property and period that shows the resulting operating profit or loss under stated accounting rules.

Compensation an owner agrees to pay a property manager for defined services, calculated and reported according to the management agreement.

Rent roll reconciliation is the documented comparison of the rent roll with leases, unit status, tenant ledgers, and posted recurring charges for the same cutoff.

Amounts that have been billed or otherwise recorded as due to the rental operation but have not yet been settled, adjusted, or removed under its accounting policy.

The difference between a rental property's budgeted amount and its reconciled actual result for the same account, property, and period.

Money or value received for the use of rental property, classified by what the payment represents rather than by the label on the bank transaction.

A rental month-end close is the controlled process that fixes a period cutoff, reconciles material records, resolves or discloses exceptions, and preserves an approved reporting position.

A rental opening balance is the supported amount carried into a new ledger, accounting period, entity, or property-management system at a defined cutoff.

The tax measurement assigned to a rental property and its components for depreciation and for calculating gain or loss when they are disposed of.

The tax distinction between work generally treated as a current repair expense and work capitalized because it betters, restores, or adapts property.

A refundable tenant deposit recorded as money the landlord may owe back, rather than as earned rent or available owner income.

A security deposit three-way reconciliation compares resident-level deposit detail, the deposit liability control account, and the related bank or restricted-cash evidence.

The condition in which every tenant charge, payment, credit, return, and running balance is complete, traceable, and arithmetically consistent.

Unapplied cash is money that has settled or been received but is not yet assigned to a valid tenant, lease, owner, charge, or other ledger destination.

A legal process for recovering possession of a rental through the procedure required by the property jurisdiction.

A jurisdiction-dependent tenant remedy involving nonpayment or reduced payment of rent in response to an alleged landlord violation.

A jurisdiction-specific tenant remedy that may allow a qualifying repair cost to be deducted from rent after required conditions and process are satisfied.

A legal doctrine requiring landlords to keep rental housing fit to live in, regardless of what the lease says.

A jurisdiction-specific commercial-lease doctrine that may require essential facilities to be suitable for the premises’ intended business use.

Software that can take real actions toward a goal, deciding and executing steps on its own, rather than only answering questions or storing data.

The explicit scope of actions an AI system may prepare, execute, or escalate under a landlord’s current policy and verified context.

A single prioritized list where an autonomous system shows what it has already handled and the short list of decisions that still need a human to approve or deny.

Software that carries a task from start to finish on its own, within the rules and spending limits the owner sets, rather than merely drafting it for a human to run. It is the counterpart to copilot AI: a copilot suggests, an autopilot does, and asks only when an action falls outside its bounds.

An approach where an AI agent acts on its own only within limits you set, per-task spend and approval thresholds, and asks for a human decision above them.

A workflow model that treats an external action as complete only after observing and reconciling authoritative outcome evidence.

Software that drafts, suggests, and summarizes to speed up a human who still executes every task — the counterpart to autopilot software, which finishes tasks end-to-end within rules the owner sets.

The practical ability to export property data in documented, usable forms and move it to another system without losing meaning or evidence.

The trace of where a property-management fact originated, which people or systems transformed it, and which source evidence supports its current value.

A holding area for integration messages that exhausted normal processing, preserving them for diagnosis and controlled replay instead of silent loss.

A prioritized working list of cases that cannot safely continue through the normal property-management workflow without review or new evidence.

A documented rule connecting a source-system field to a destination field, including transformation, identity, timing, validation, and error behavior.

A stable identifier attached to a write request so retrying the same intended action does not create a second external effect.

A maintained register of connected systems, their purpose, data access, authority, owner, dependencies, and offboarding path.

The evidence-based comparison that proves material records and control totals survived a property-management system migration.

A model where the level of automation is set separately for each task — automate it, draft it for your review, or turn it off — instead of one master on/off switch. It is the on-ramp for building trust: turn on the actions you are comfortable with and widen from there.

The designated property-management source whose current records are authoritative for each defined class of operational data.

A durable record from an external service showing what request it accepted, rejected, or completed under a provider-assigned identifier.

A documented rule for which failed integration operations may be attempted again, after what delay, how often, and with which duplicate safeguards.

A short, cancellable delay an autonomous system places on an irreversible action, giving a human time to intercept before it goes through.

The provider-to-app handoff of an event notification, including authentication, acknowledgement, processing state, retry history, and recovery.

The coordination of property-management steps, state, evidence, timing, and authority across people, software, and external providers.