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For tenants

Rent, repairs, and your lease in one place — coming to the tenant portal.

Inviting tenants to an Aptoria tenant portal is planned. When it is enabled, the portal will offer payment setup, maintenance requests with photos, lease documents, and an assistant that always offers a path to a person.
Tenant portal planned
No subscription for tenants
No app store needed
Aptoria
For tenants
Snap + send
Your property team reviews it
You stay in the loop
You close it out
Tenant portal planned
No subscription for tenants
No app store needed
What the planned tenant inbox will show.
Your side of the app
Sample
1. Auto-pay ran — receipt saved
$2,150 · Aug 30 · rcpt_a91
done
2. Maintenance received — kitchen
Illustrative · photos uploaded · waiting for review
queued
3. Plumber scheduled — Thu 10:00
Estrella Plumbing · access notes shared
done
4. AI reply — lease question
Labeled as AI · reply "talk to a person" any time
queued
5. Lease PDF ready — download
Signed copy · saved to your documents
done
6. Your data — one-tap export
Everything you’ve sent or paid · CSV
done
1. Auto-pay ran — receipt saved
Detail
$2,150 · Aug 30 · rcpt_a91
Status
done
An illustrative preview of the planned tenant portal — receipts, maintenance status, and a labeled AI reply with a path to a person. None of these are live yet. Aptoria does not make housing decisions about you.
Your side of the deal
An AI that answers you — and never quietly decides against you.
The tenant assistant is planned. When it is enabled, it will answer from the lease and records in the workspace. Aptoria never decides on an applicant or makes other consequential housing decisions; a person makes every one.
Every AI reply will be clearly marked as AI-generated on your landlord’s behalf — no pretending to be a person.
It won’t make binding promises about money, dates, or your lease; anything like that will route to your landlord.
You’ll be able to ask real questions: “Can a guest stay three weeks?”, “Is painting the wall allowed?”, “When does my lease end?”
The renting parts nobody likes

The stuff that shouldn’t be this hard.

Today, on you
With Aptoria
Remembering a due date — and needing a clear record when a payment is initiated, returned, or disputed.
Online rent payments through Aptoria are planned. When they are enabled, provider status and receipts will be the source of truth.
Texting your landlord at 11pm about a leak — and waiting two days for a reply.
Maintenance requests with photos and access notes are planned for the tenant portal. When they are enabled, vendor work will wait for the authority and review your property has set.
Hunting for your lease PDF when you need it for a loan or moving help.
Saving lease records in Aptoria is planned, so your lease, addenda, and receipts can live in one place you can download from.
Wondering what's normal wear vs. what'll come out of your deposit.
Plain-English lease questions and photo inspections at move-in and move-out are planned. Aptoria never deducts from a deposit on its own; a person approves every deduction.
Asking 'when does my lease end?' or 'how do I add my partner?' and getting silence.
Renewal, add-roommate, and renters-insurance requests are planned; your landlord will see and approve each one.
When something breaks (planned)

How a repair request will work in the tenant portal.

Snap + send
You will add a photo, a description, and any access notes from your phone.
01
Your property team reviews it
Sorting requests by urgency in Aptoria is planned. A person on your property team decides what happens next.
02
You stay in the loop
You will see the latest status your property team records, including whether scheduling is still pending.
03
You close it out
You will be able to rate the work when it’s finished and keep the thread in your history.
04
Your side of the app

What the planned tenant inbox will show.

An illustrative preview of the planned tenant portal — receipts, maintenance status, and a labeled AI reply with a path to a person. None of these are live yet. Aptoria does not make housing decisions about you.
Preview of a planned queue
Auto-pay ran — receipt saved
$2,150 · Aug 30 · rcpt_a91
done
Maintenance received — kitchen
Illustrative · photos uploaded · waiting for review
queued
Plumber scheduled — Thu 10:00
Estrella Plumbing · access notes shared
done
AI reply — lease question
Labeled as AI · reply "talk to a person" any time
queued
Lease PDF ready — download
Signed copy · saved to your documents
done
Your data — one-tap export
Everything you’ve sent or paid · CSV
done
Your side of the deal

An AI that answers you — and never quietly decides against you.

The tenant assistant is planned. When it is enabled, it will answer from the lease and records in the workspace. Aptoria never decides on an applicant or makes other consequential housing decisions; a person makes every one.
Every AI reply will be clearly marked as AI-generated on your landlord’s behalf — no pretending to be a person.
It won’t make binding promises about money, dates, or your lease; anything like that will route to your landlord.
You’ll be able to ask real questions: “Can a guest stay three weeks?”, “Is painting the wall allowed?”, “When does my lease end?”
Once tenant accounts are enabled, you will be able to export your account records and delete your account when you move out.
What you get

What the tenant portal is being built to do.

Autopay, planned
Autopay is planned. When it is enabled, you will enroll through the connected provider, and provider status and receipts will show whether a payment has settled.
Maintenance on one record
Maintenance requests are planned. When they are enabled, photos and request details will keep you and your property team on the same record.
An assistant that knows your lease
The planned assistant will answer from your actual lease, not a generic template, in plain English — with a path to a person any time.
Your documents, in your pocket
Lease records are planned, so your signed lease, addenda, and payment history can sit in one folder you control.
Your data, your call
Once tenant accounts are enabled, you will be able to export your records and delete your account when you move out.
Works on any phone
The tenant portal is planned as a web app: no app store, and you will be able to add it to your home screen on iPhone or Android.
Trust without theater

Verifiable, not vibes.

Three things you can check yourself — without a sales call, without a logo carousel.
Review cancellation and reversal scope before relying on it.
When autonomous actions and rent payments are enabled, each irreversible one will wait in a 15-minute cancellation window first; undo for routine actions is planned with them. Nothing runs on its own in Aptoria today.
Decision records with available hash verification.
For organization-scoped decisions recorded through the current decision ledger, Aptoria can verify hash-chain structure and available content hashes. It is not an immutable external archive, complete legal record, or compliance certification.
Human review remains part of consequential work.
Supported policy blocks keep defined action classes, including eviction filing, applicant denial, lease termination, and security-deposit deductions, out of autonomous execution. Product controls do not replace legal review or jurisdiction-specific advice.
Answers

Everything you're about to ask.

Pricing, control, migration, safety — the honest version, no sales call required.

How much does it cost?

The public pricing page currently lists Starter at $19/month for up to five units, Growth at $49/month with 25 units included and then $2 per additional unit, and Pro at $149/month with 100 units included and then $1.50 per additional unit. There is no free tier. Enterprise scope is quoted. Checkout is the source of truth for any trial, annual billing, promotion, fee, renewal, or cancellation term before purchase.

Can I control how much the AI agent is allowed to spend on its own?

Yes. You can set spending ceilings and other limits in your workspace settings today; changing them requires two-factor sign-in. Acting on routine work within those limits is planned. Legally serious actions such as eviction filings, lease terminations, applicant denials, deposit deductions, and fair-housing-sensitive messages stay on the human-required floor and never run on their own.

Do I need to migrate my data?

No cutover is required. You can start by adding a single property and its units; importing tenants and leases from another system is planned. Imported data should pass the staging, field-mapping, and reconciliation review before it is treated as live; available source formats and any guided migration help depend on the current launch and support scope.

How do rent payments work?

Aptoria is not a bank and does not hold tenant funds. Rent moves between the tenant and the landlord’s bank or payment provider, never through an Aptoria-held account. Aptoria doesn’t collect rent online yet; card and ACH collection is planned. Until then, tenants pay you the way they do now, and Aptoria shows the rent roll, tenant balances, and a monthly rent reconciliation for the leases in your workspace.

What does the 'AI agent' actually do?

Landlords set the limits Aptoria works within, and consequential decisions stay with a person. Which capabilities are available today is listed on the availability page. Today you can set the limits it will work within, and Aptoria fills in notices from templates, previews late fees, and shows the rent roll and a cash-flow projection. AI drafting of tenant replies, leases, and reminders, maintenance triage, and acting on routine work within your limits are planned. When autonomous actions and rent payments are enabled, each irreversible one will wait in a 15-minute cancellation window before it runs. No money moves through Aptoria today, and nothing runs on its own yet. Aptoria has 14 hardcoded limits no setting can switch off: 8 actions always require a human, and 6 are prohibited outright. Aptoria does not autonomously execute those action classes in supported workflows. The current list and workflow scope are published at /blocked-floor.

Isn't every tool adding AI now — how is this actually different?

Buildium, AppFolio, DoorLoop, TurboTenant, MagicDoor, and other property-management tools now publish meaningful AI or automation features, often with plan and add-on differences. Aptoria should be compared by enabled workflow, control model, evidence, and provider dependency, not by generic AI labels. Landlords set the limits Aptoria works within, and consequential decisions stay with a person. Which capabilities are available today is listed on the availability page. When autonomous actions and rent payments are enabled, each irreversible one will wait in a 15-minute cancellation window before it runs. No money moves through Aptoria today, and nothing runs on its own yet. Aptoria has 14 hardcoded limits no setting can switch off: 8 actions always require a human, and 6 are prohibited outright. Aptoria does not autonomously execute those action classes in supported workflows. The current list and workflow scope are published at /blocked-floor. For organization-scoped decisions recorded through the current decision ledger, Aptoria can verify hash-chain structure and available content hashes. Verification is not an immutable external archive, complete legal record, or compliance certification.

Where do my vacant units get listed?

Publishing listings to Zillow and other rental sites from Aptoria is planned. The listing workspace today is a preview with sample data, so list vacancies the way you do now.

How does tenant screening work?

Aptoria has 14 hardcoded limits no setting can switch off: 8 actions always require a human, and 6 are prohibited outright. Aptoria does not autonomously execute those action classes in supported workflows. The current list and workflow scope are published at /blocked-floor. Aptoria doesn’t offer tenant screening or take rental applications yet; both are planned. When screening is enabled, the applicant will order their own report through TransUnion SmartMove and a person will review it. Aptoria never decides on an applicant.

What does the maintenance workflow look like?

Landlords set the limits Aptoria works within, and consequential decisions stay with a person. Which capabilities are available today is listed on the availability page. Taking maintenance requests from tenants, sorting them by urgency, and sending jobs to vendors are planned in Aptoria. When they are enabled, emergency, high-cost, access-sensitive, and policy-blocked work will stay with you.

How do e-signatures work?

Electronic-signature validity depends on consent, disclosure, retention, document type, signing evidence, and the law that applies to the transaction. Drafting leases with AI, saving lease records, and signing leases electronically in Aptoria, including DocuSign routing, are planned; for now, use your own lease and signing tool. Public product copy is not a legal opinion; landlords should use counsel-approved lease packets for their jurisdiction.

What does owner reporting + tax season look like?

Owner statements, Schedule E and tax exports, and 1099 support in Aptoria are planned. Today Aptoria shows the rent roll, a monthly rent reconciliation, and a cash-flow projection for the leases in your workspace; for tax season, give your accountant your own records.

How do you handle state-specific compliance (late fees, deposits, notice periods)?

Aptoria maintains state-rule references and uses them to warn, block, or route supported workflows for review where configured. Rules can change and local facts matter, so the product treats compliance-sensitive outputs as assisted workflows with citations and review paths, not as a guarantee of legal compliance.

Is it secure? What about Fair Housing?

Supported database access paths use workspace-scoped access controls. This is not a certification or absolute access guarantee; data handling depends on the enabled workflow and configuration. Fair-housing-sensitive, applicant, eviction, deposit, and similar consequential outputs stay subject to the human-required floor and policy checks. Security controls and review gates lower risk; they are not a guarantee that every future message, law, integration, or human decision is compliant.

Do you use my data to set rents, or share it with other landlords?

No. Aptoria product positioning is portfolio-scoped: landlord data is used to operate that landlord workspace, not pooled into a shared rent-setting model for other landlords. Rent recommendations and cross-landlord pricing coordination are treated as blocked or review-required workflows.

How is this different from the big AI tools enterprises use, like EliseAI?

Enterprise AI products are often built for larger operators that already run a separate property-management stack. Aptoria is built as an operating system for owner-operators, with accountable AI assistance, configured autonomy, human-required floors, and action records built into the core workflow. For organization-scoped decisions recorded through the current decision ledger, Aptoria can verify hash-chain structure and available content hashes. Verification is not an immutable external archive, complete legal record, or compliance certification.

Do you have native mobile apps?

Aptoria is currently presented publicly as a web app that can be installed as a PWA on supported devices. Install support varies by browser and operating system, and push notifications are planned. Do not rely on native iOS or Android store availability until an official Aptoria listing and current release notes confirm it.

What if I want to leave — can I export everything?

You can request the bounded JSON personal-data export currently available under Settings → Account after a recent high-assurance sign-in. It includes supported personal and operational records subject to documented row limits, and document metadata rather than every stored file. Workspace and module-specific exports are separate capabilities.

Do you offer onboarding help? What if I'm not technical?

Founding customers can get guided onboarding for adding properties and setting the limits Aptoria works within; payment and maintenance setup arrive with those planned features. Exact support channels and response times depend on plan and launch stage, but the product is designed around spreadsheet-friendly imports and practical owner-operator workflows.

Renting, minus the friction — once the portal opens.

Tenant portal invites are planned. Once your landlord can invite you, you will sign in with the email they used.