What AI should never do in property management
Some decisions carry too much legal and human weight to hand to software, no matter how good it gets. Denials, evictions, lease terminations, deposit deductions — the agent can prepare them, but a person decides. This is the floor, and it never moves.
How we think about trust and autonomy
Trust should be something you can check, not something you have to feel. Our whole approach to autonomy comes down to four commitments: act within your limits, catch the irreversible, never automate the legally serious, and keep a record of all of it.