Skip to main content
Aptoria / Resource center

Leasing and turnover

Built for the work
Start with a decision. Follow the source. Keep the record.
Our editorial standards
Aptoria
Resource center
Leasing and turnover
2
Rent collection
3
Maintenance
20
Accounting and records
20
Property operations
5
AI Property Management Library
24
Troubleshooting
1
Checklist
1
Leasing and turnover
Aptoria / Resource center
2 resources
1. Two lease copies disagree: prepare a review packet
Troubleshooting
2. Compare move-in and move-out evidence
Checklist
Two lease copies disagree: prepare a review packet
Format
Troubleshooting
Topic
Leasing and turnover
Jurisdiction
General guidance
Updated
2026-09-06
Leasing and turnover
1. Two lease copies disagree: prepare a review packet
Use executed documents and dated condition evidence to manage each transition. Preserve unresolved issues instead of letting a make-ready status imply that every approval is complete.
Start here
Use executed documents and dated condition evidence to manage each transition. Preserve unresolved issues instead of letting a make-ready status imply that every approval is complete.

Leasing lifecycle: decision, record, and handoff

1. Prepare

Confirm property, unit, authority, offering terms, required disclosures, screening policy, and the approved source for each fact.

2. Decide

Apply the documented criteria consistently, preserve evidence, and route exceptions or legal questions to an authorized reviewer.

3. Execute

Use the correct parties, dates, terms, attachments, signatures, funds, and delivery method; do not treat a draft as an agreement.

4. Handoff

Reconcile the executed lease, deposit, first rent, keys, condition record, recurring charges, and unresolved promises into operations.

Renewal scenario: the offer, signed lease, and ledger disagree

A renewal offer shows $1,650, the signed amendment shows $1,625, and the recurring charge is already $1,650. Preserve all three records, identify the controlling executed source and effective date, and separately authorize the ledger correction. Check whether any notice, resident message, owner report, or payment was affected before closing the exception.

Exception decision table

Two executed copies differ: Build a page-level conflict register and obtain authorized review; filenames do not decide.
A payment arrived before signing: Hold the receipt against the correct payer and purpose without inventing an executed tenancy term.
Move-in condition evidence is incomplete: Record what exists and what is missing; do not backfill observations as facts.

Evidence checklist

Correct parties, unit, dates, terms, and attachments.
Screening and exception evidence retained.
Deposit and first-rent receipts reconciled.
Keys, access, condition, and open promises handed off.

Continue with the controlling record

Contract rent source hierarchy
Lease renewal rate cohort method
Condition evidence guide

Choose the question you need to resolve

Identify the agreement or condition record behind the pending action.
Keep document uncertainty separate from a decision about tenancy terms.

Two lease copies show different terms or attachments.

A page-level register for an authorized reviewer; filenames do not decide which terms control.
Compare the lease-copy evidence

Move-in and move-out records appear inconsistent.

Dated observations and supporting records kept separate from disputed charge decisions.
Organize condition evidence

The unit needs a coordinated turnover plan.

A sequence from observed condition through scope, work and readiness checks.
Plan the make-ready work

Guides, references, and tools

2 published resources in 2 formats.
Sort

Checklist

1 resource
Compare move-in and move-out evidence
Checklist
Updated Sep 6, 2026
↗

Troubleshooting

1 resource
Two lease copies disagree: prepare a review packet
Troubleshooting
Updated Sep 6, 2026
↗
Use the right format
Guides explain the workflow. References define the terms. Tools let you work through your own assumptions.
Open the interactive tool libraryLook up a property-management term
Sources and limits
Legal and tax rules depend on the property and jurisdiction. Check the page's sources and review status before acting.
How we research and correct contentReport an issue or suggest a resource
Continue exploring
Rent collection
Maintenance
Accounting and records