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The AI agent
Using the approval queue
How proposed actions reach you to approve or deny, and how the soft-commit window lets you intercept an automatic action before it lands.
The short answer
The approval queue is where Aptoria sends actions that need your decision. Approve or deny them from “Needs you,” and use “Happening now” to stop an irreversible action during its short soft-commit window. After an action commits, reversible actions can be undone from the activity feed; every decision retains a timestamped record.
Workflow at a glance
1
Where actions surface
2
Approving and denying
3
The soft-commit window
4
Cancel vs. undo
Where actions surface
Your home screen is the queue. It groups what the agent has going on so nothing needs hunting for: "Needs you" holds actions waiting on your decision, "Happening now" shows automatic actions still inside their safety window, and separate groups cover what's been handled and what's upcoming.
When you're caught up, the queue says so — new decisions appear the moment the agent needs you.
Approving and denying
Each item in "Needs you" has inline Approve and Deny buttons. Denying asks for a reason, and that reason is emailed to the tenant and recorded for the agent, so a decline is never silent.
Higher-stakes money actions ask for an extra confirmation rather than a single tap, to make an accidental approval hard. Whatever you decide is written to the audit trail with a timestamp.
The soft-commit window
Actions that can't be taken back — moving money, posting to the ledger, sending an outbound notice — don't fire the instant the agent decides. They're held for a short soft-commit window (about 15 minutes) during which you can stop them. In "Happening now" each one shows a live countdown and a Stop control, and the same cancel link rides along in the push and SMS alerts, so you can intercept from your phone without even opening the app.
Lower-risk, easily reversible actions don't need a hold and simply run, since undoing them afterward is trivial.
Cancel vs. undo
There are two ways to walk something back. Cancel stops a pending action before it ever executes — available while it's still in its window. Undo reverses an action that has already committed, for the reversible ones. Both live on the agent activity feed, alongside a plain-language "why" for every decision the agent made.
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