Integrations · Communication

Reach tenants by SMS — with consent and STOP controls.

Aptoria uses Twilio for tenant text reminders, late notices, two-factor codes, and inbound voicemail-to-text. Consent, quiet hours, and STOP opt-outs are checked before eligible sends.

Live

Available after setup

Twilio SMS + Voice is listed as live in Aptoria's integration catalog. Availability still depends on customer authorization, provider configuration, and a successful provider receipt for the specific workflow.

Connect Twilio SMS + Voice

All integrations

Consent + STOP controls

Two-way texting

Quiet hours checked

Twilio · SMS

Rent reminder

Scheduled

Consent

On file

Quiet hours

Checked

STOP

Auto opt-out

The texts tenants actually need

Rent-due reminders, late notices, maintenance updates, and 2FA codes can go out over Twilio SMS when the configured consent, timing, and delivery checks pass.

Rent reminders + late notices on your schedule

Maintenance status updates as work progresses

Two-factor codes for account security

Grounded in the tenant’s ledger and lease

Outbound

Type

Rent reminder

Unit 4B

Send

Jul 28 · 10am

Consent

Verified

Consent checks before eligible sends

Aptoria checks consent, quiet hours, and STOP/HELP provider events before eligible sends. A processed STOP event marks the tenant opted out and logs that state for review.

Consent required before the first message

Quiet-hours window checked per configured jurisdiction

STOP/HELP provider events before eligible sends

Opt-out state logged to the audit ledger

Opt-out

Inbound

“STOP”

Action

Opted out

Future sends

Blocked

Logged

Audit ledger

Inbound replies, turned into work

Tenants can text back. Replies and voicemail-to-text come into Aptoria where the agent can draft routine answers from approved records or stage a maintenance ticket for review.

Two-way SMS captured in the tenant thread

Voicemail transcribed to text

Routine replies drafted from approved records

Issues staged as maintenance tickets

Inbound reply

From

Unit 4B

Message

“Sink is leaking”

Action

Ticket opened

Priority

Standard

Trust without theater

Verifiable, not vibes.

Three things you can check yourself — without a sales call, without a logo carousel.

Review cancellation and reversal scope before relying on it.

Eligible irreversible autonomous actions using Aptoria’s soft-commit workflow have a 15-minute cancellation window before execution. Undo is available only for actions marked reversible; completed provider or external actions may need a separate remedy.

Soft-commit scope

Decision records with available hash verification.

For organization-scoped decisions recorded through the current decision ledger, Aptoria can verify hash-chain structure and available content hashes. It is not an immutable external archive, complete legal record, or compliance certification.

Ledger scope

Human review remains part of consequential work.

Supported policy blocks keep defined action classes, including eviction filing, applicant denial, lease termination, and security-deposit deductions, out of autonomous execution. Product controls do not replace legal review or jurisdiction-specific advice.

Human-required floor

See exactly how we measure it

More integrations

Connect Twilio and text your tenants.

Free for your first unit. Reminders, notices, and 2FA over SMS — with consent, quiet hours, and STOP controls.

Start free