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Maintenance
Setting a maintenance spend cap
How to set the cost cap that decides when the agent can stage a repair route through policy checks and when it has to ask you first.
The short answer
Set the maintenance spend cap in Agent settings to define the maximum repair spend Aptoria may stage through the dispatch workflow. Add daily or monthly ceilings and restrict proposals to preferred vendors for tighter control. Set the cap to zero when you want every dispatch to wait for approval.
Workflow at a glance
1
What the cap controls
2
Daily and monthly ceilings
3
Vendors and the safety window
What the cap controls
The maintenance spend cap is the dollar line between a repair the agent can stage through the vendor, acknowledgement, and safety-window workflow and one it has to bring to you. Under the cap, Aptoria prepares the vetted-vendor route and records the checks; over the cap, the work order routes to your approval queue and waits for your decision.
You set this on the Agent settings screen. Setting the cap to 0 means every dispatch needs your approval — a sensible starting point while you are still calibrating how much you want moved by configured rules.
Daily and monthly ceilings
Beyond the per-repair cap, you can add daily and monthly ceilings on maintenance spend, so a run of individually-small repairs cannot add up past what you are comfortable with in a given period. Leave a ceiling blank for no limit of that kind.
These ceilings count work still inside its safety window too, so a burst of proposed dispatches in quick succession cannot slip past the limit before it is spent. When a ceiling is reached, further dispatch proposals route to you until the period resets.
Vendors and the safety window
You can also restrict eligible dispatch proposals to your preferred vendors, so the agent only routes people you have already vetted. Anyone outside that list becomes a proposal you approve rather than an automatic assignment.
Every eligible dispatch path gets a short soft-commit window — a cancellable delay before it commits — and the emergency stop pauses all autonomy at once and voids anything sitting in its window. Adjust the cap any time; changes apply to new work, and your existing approvals are unaffected.
Related articles
Maintenance
Submitting and triaging a work order
How a tenant submits a maintenance request, how the agent triages it, and how it reaches a vendor within the limits you set.
Maintenance
Adding and vetting a vendor
How to add a maintenance vendor, keep a vetted list the agent can route through, and use scorecards to see who does good work.
The AI agent
Setting autonomy thresholds
Spend caps, approval thresholds, and the actions that can never be automated no matter how you set the dials.
The AI agent
Using the approval queue
How proposed actions reach you to approve or deny, and how the soft-commit window lets you intercept an automatic action before it lands.
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