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Tenant Experience

Aptoria tenant messaging: today vs. planned

Drafting tenant replies with AI and sending texts and email to tenants in Aptoria are planned. Until then, keep contacting tenants the way you do now; Aptoria’s notice templates are available today.
AI drafts of tenant replies: Planned
Sending texts and email to tenants: Planned
24
▲ 12%
Open conversations
2h 14m
▼ 28%
Avg. response time
18
▲ 38%
Handled today
4.8
▲ 6%
Resident satisfaction
Aptoria
Sample workspace / Oakwood Residences / Unit 402
MR
Unit 402 · Oakwood Residences
Needs review
Tue, Jun 11
MR
Maya Rodriguez
· 9:42 AM
· Portal
The kitchen sink has standing water and won’t drain after a few tries with drain cleaner. Three photos attached.
Aptoria AI
· 9:44 AM
· Sent automatically (planned) · SMS
Thanks, Maya — we’ve opened a maintenance request for the kitchen sink and are getting a plumber’s quote. We’ll confirm a time window here.
ABC Plumbing
· 10:18 AM
· Email · vendor quote
Clogged kitchen drain at Oakwood 402: snake and trap clean-out, $340. We can be there tomorrow 9–11 AM. Quote and COI attached to the work order.
MR
Maya Rodriguez
· 10:22 AM
· SMS
Tomorrow 9–11 works for me. Thank you!
Marcus Webb
· 10:25 AM
· Phone · call summary
Landlord asked to review the $340 quote before dispatch — it is over the $200 dispatch cap.
Aptoria AI
· 10:26 AM
· Draft reply (planned) · SMS · not sent
Hi Maya, thanks for the photos. ABC Plumbing quoted the drain clean-out and can come tomorrow between 9:00 and 11:00 AM. The quote is with the landlord for sign-off — we’ll confirm the appointment here as soon as it’s approved.
Resident details
Resident
Name
Preferred
SMS
Sentiment
Neutral
Lease
Property
Oakwood Residences
Unit
Unit 402
Lease status
Active
Operations
Open work orders
Vendor
Priority
High
Recommended next action
Review “Dispatch ABC Plumbing for clogged kitchen sink at Unit 402” ($340) — the owner policy needs a manager’s sign-off.
Sample portfolio · fictional data
AI drafts of tenant replies

AI drafts of tenant replies: planned

Drafting tenant replies with AI in Aptoria is planned.
Status
Planned
Updated
2026-10-23
Sending texts and email to tenants

Sending texts and email to tenants: planned

Sending texts and email to tenants from Aptoria is planned.
Status
Planned
Updated
2026-10-23
Sample portfolio · fictional data
Before relying on this workflow, check its current status on Availability, the actions that always need a person on the human-required floor, and how records and cancellation work in the Trust Spine.

Planned, and labeled that way.

Every status on this page comes from Aptoria’s capability registry, so it changes when the product does.